Documentation changelog

This page highlights the main changes in DoiT PartnerOps documentation.

October 2026

Updated linked AWS accounts with the Restart onboarding button for reseller and distributor admins.
Updated MSP Workspace with optional controls and the Not pursuing status, artifact library with context notes, and team setup with support for a second AWS workspace.
Updated shared payers: the mapping table now includes the payer's own account alongside linked member accounts. Updated billing utilities to show end customers with shared-payer-linked member accounts in the Customer picker.
Updated add-ons contracts with opt-in date details for add-on products.

Updated RPMA mapping and EC mapping with searchable dropdown for account IDs. Updated RPMA list and DPMA list with suggested mappings.
Updated add contracts with a DoiT invoicing toggle for MTS contracts (entitled Tier-3 tenants).
When adding or editing a user in a distributor or reseller tenant, Admins can assign any custom role that has been made available to child tenants.
Added add-ons contracts documentation.
Updated MSP control tracker with artifact upload AI assessment and task progress indicators.
Added Shared payers documentation for resellers to link AWS payer accounts and map member accounts to end customers.
Updated Metrics and dimensions to clarify that Sub Account Name shows the AWS account name for CUR 2.0 data and the 12-digit account ID for Legacy CUR data.
Added geographic access controls and customer groups for managing regional access restrictions and organizing customers into scoped access groups.

Added Effective Cost for AWS in PartnerOps reports. Updated metrics and dimensions and the cost metrics example.
Added AWS Billing Transfer documentation. Updated onboard end customer to note that Billing Transfer accounts skip the standard AWS onboarding.
Updated Price books with a read-only Conditions column in the rules table.
Updated Customer management with partner hierarchy columns and favorites support. Updated Users and roles to clarify child tenant roles.
Added customer deactivation documentation for tenant management.
Updated contract templates with distributor support. Updated manage contracts with delete draft capability.
Updated PartnerOps overview with DCI analytics and governance features for channel partners.
Added EC mapping for resellers to manage and track end-customer AWS account mappings and handshake status.
Added External ID and Country Code fields to customer management, add tenant, and metrics and dimensions.
Updated onboard end customer: split cost allocation data is optional when configuring CUR 2.0 exports.
Updated billing transfer overview with CUR 2.0 backfill stack documentation.

Updated the Contracts page and manage contracts with a quick view panel.
Updated Customer management with a Source data status column.
Predefined vendor commitment structures are now available when creating contract templates.
Cost MSRP metric is now available to end customers in PartnerOps reports.
Updated onboard end customer to clarify the S3 prefix requirement for CUR 2.0 data export storage and added CloudFlow AWS connection guidance.

Resellers can manually trigger data recalculation and invoice refresh for end customers using Billing utilities.
Resellers can define reusable billing configurations as Contract templates.
Resellers can cancel an issued invoice or discard an issuable invoice.
Added a new extended metric Cost MSRP and updated the Cost metrics example.
Clarified Tier-3 contract requirements for AWS linking.

Updated PartnerOps navigation, onboarding, contracts, price books, invoicing, and customer management.
Clarified child tenant roles and pre-built roles.