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DoiT PartnerOps

DoiT PartnerOps is built for channel complexity. Backed by DoiT's intent-aware FinOps platform and deep expertise in cloud billing, DoiT PartnerOps helps scale partner operations without adding overhead:

  • Closing the billing gap and making cloud channel management smarter and fully compliant.

  • Replacing fragmented systems by ingesting, normalizing, and auditing multi-cloud usage data.

Core capabilities​

  • Multitenancy solution: Role-based access control on a three-tier hierarchical model: Distributor (Tier 1), Reseller (Tier 2), and End Customer (Tier 3). Each tier's Admin user can create and manage user accounts in its own organization and its downstream tenants, but has no visibility into its upstream tenant or other tenants of the same tier.

  • Revenue Management: DoiT PartnerOps operates across distributors, resellers, and end customers, each with their own contracts, margins, and revenue layers.

    • Multi-tier billing ensures every contractual agreement is applied correctly.

    • Contract-aware pricing rules let resellers include custom rules in contracts for downstream tenants. Cloud usage is converted into invoice-ready charges based on each customer's contract.

    • Credits, usage changes, and pricing updates are automatically reconciled across customers and tenants, keeping invoices accurate without manual matching, allocations, or corrections.

    • AWS Billing Transfer support simplifies billing operations for partners.

  • Reporting and analytics: Distributor and reseller accounts can create reports to analyze data and gain insights into usage and spend patterns, and use allocations to attribute cloud costs to business dimensions such as teams, projects, or cost centers.

  • Policy and governance: Distributor and reseller accounts can create alerts to get notified when cost or usage crosses a threshold, and set up budgets to track actual cloud spend against planned spend.

  • Tailored interface: Users sign in to the DoiT console via the unified URL and get access to tools tailored to their specific profile.

    • Distributor and reseller accounts: A dedicated portal for managing partner and customer relations, along with analytics and governance tools for cloud spend visibility.

    • End customer accounts: The DoiT Cloud Intelligence console for CloudOps/FinOps activities.

Limitations​

  • Multi-cloud support: DoiT PartnerOps currently supports only commercial AWS Regions. Distributor and reseller accounts can access the integrations catalog, but cloud platform integrations — including AWS, Google Cloud, Azure, and Oracle Cloud — are not available. End customer accounts can connect AWS but not other platforms.

  • Users and access: The current implementation does not support Single Sign-On (SSO). User management is handled entirely within the DoiT platform.

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