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Our subprocessors

Third-Party Subprocessors

The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.

SubprocessorDescriptionLocation
GDPR
Google, IncGoogle Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments.Seattle, WACompliant
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Amazon, IncAmazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.Mountain View, CACompliant
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Stripe, Inc.Stripe offers payment processing and anti-fraud tools which DoiT International uses to accept payments from customers, manage subscriptions, and perform transaction reporting. Stripe is certified as a PCI Level 1 Service Provider, which is the most stringent level of certification available in the payments industry.San Francisco, CACompliant
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SalesForceSalesForce provides customer relationship management focused on sales, customer service, marketing automation and analytics.San Francisco, CACompliant
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ZendeskZendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations.
DoiT International uses Zendesk to accept the customer support requests, manage and automate the technical support services.
San Francisco, CACompliant
Contact
AlgoliaThe Algolia model provides search as a service, offering web search across a client's site using an externally hosted search engine. Algolia provides their search service via various APIs. The Rest API provides basic features of search, analysis and monitoring.San Francisco, CACompliant
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FullStory, IncFullStory is a new kind of platform, designed to help companies answer any question they might have about their digital experience.Atlanta, GACompliant.
Mixpanel, IncMixpanel is a business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Its toolset contains in-app A/B tests and user survey forms. Data collected is used to build custom reports and measure user engagement and retention.San Francisco, CACompliant
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Segment Inc.Segment is a popular tool that can be used to collect and send data to various places, including, Zendesk, Optimizely, and one of our favorites, Google Analytics. Segment can be a good option for companies that are sending data to several databases and integrating with lots of different marketing tools.San Francisco, CACompliant
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OpenAIOpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding.San Francisco, CACompliant
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TwilioTwilio provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.San Francisco, CACompliant
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Sendgrid (by Twilio)Customer communication platform for transactional and marketing email.Denver, COCompliant
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CourierA comprehensive communication platform used to enhance customer engagement through automated messaging services, allowing users to send emails, SMS, and push notifications efficiently.San Francisco, CACompliant
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UserVoiceFeedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services.San Francisco, CACompliant
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DoiT Group Subprocessors

DoiT engages the DoiT Affiliates in the table below to perform limited activities in connection with the Services.

EntityLocationRelevant Services
DoiT International France SASFranceTechnical Support, Customer Service
DoiT International UK&I LtdEngland & WalesTechnical Support, Customer Service
DoiT International, DACH GmbHGermanyTechnical Support, Customer Service
DoiT International AUS Pty Ltd.AustraliaTechnical Support, Customer Service
DoiT International CH SàrlSwitzerlandTechnical Support, Customer Service
DoiT Holdings International CA Ltd.CanadaTechnical Support, Customer Service
DoiT International NL B.V.NetherlandsTechnical Support, Customer Service
DoiT Multi-Cloud Sverige International ABSwedenTechnical Support, Customer Service
DoiT International Multi-Cloud Espana S.LSpainTechnical Support, Customer Service
DoiT International Multi-Cloud Ireland Ltd.IrelandTechnical Support, Customer Service
DoiT Multi-Cloud International Estonia OÜEstoniaTechnical Support, Customer Service
DoiT International Xinjiapo Pte.Ltd.SingaporeTechnical Support, Customer Service
DoiT International Colombia S.A.SColombiaTechnical Support, Customer Service
PT DoiT International IndonesiaIndonesiaTechnical Support, Customer Service
DoiT International Japan K.KJapanTechnical Support, Customer Service
DoiT International USA, IncUnited StatesTechnical Support, Customer Service
DTI Multi-Cloud MexicoMexicoTechnical Support, Customer Service
Perfect Scale, Inc.United StatesTechnical Support, Customer Service