Our subprocessors
The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region. More information about each activity is provided directly below. This explains the limited processing of Customer Data the entity is authorized to perform.
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| Subprocessor | Description | Location | GDPR |
|---|---|---|---|
| Google, Inc | Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments. | Seattle, WA | Compliant Contact |
| Amazon, Inc | Amazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. | Mountain View, CA | Compliant Contact |
| Stripe, Inc. | Stripe offers payment processing and anti-fraud tools which DoiT International uses to accept payments from customers, manage subscriptions, and perform transaction reporting. Stripe is certified as a PCI Level 1 Service Provider, which is the most stringent level of certification available in the payments industry. | San Francisco, CA | Compliant Contact |
| HubSpot, Inc. | HubSpot provides tools for Customer Relationship Management (CRM), social media marketing, lead generation and web analytics. It has TRUSTe certification for Enterprise Privacy and its IT is audited as part of the Sarbanes Oxley compliance. DoiT International uses HubSpot CRM and analytics tools to manage and automate our sales processes. | Cambridge, MA | Compliant Contact |
| SalesForce | SalesForce provides customer relationship management focused on sales, customer service, marketing automation and analytics. | San Francisco, CA | Compliant Contact |
| Zendesk | Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations. DoiT International uses Zendesk to accept the customer support requests, manage and automate the technical support services. | San Francisco, CA | Compliant Contact |
| Algolia | The Algolia model provides search as a service, offering web search across a client's site using an externally hosted search engine. Algolia provides their search service via various APIs. The Rest API provides basic features of search, analysis and monitoring. | San Francisco, CA | Compliant Contact |
| FullStory, Inc | FullStory is a new kind of platform, designed to help companies answer any question they might have about their digital experience. | Atlanta, GA | Compliant. |
| Mixpanel, Inc | Mixpanel is a business analytics service company. It tracks user interactions with web and mobile applications and provides tools for targeted communication with them. Its toolset contains in-app A/B tests and user survey forms. Data collected is used to build custom reports and measure user engagement and retention. | San Francisco, CA | Compliant Contact |
| Segment Inc. | Segment is a popular tool that can be used to collect and send data to various places, including, Zendesk, Optimizely, and one of our favorites, Google Analytics. Segment can be a good option for companies that are sending data to several databases and integrating with lots of different marketing tools. | San Francisco, CA | Compliant Contact |
| OpenAI | OpenAI, founded in December 2015, is a trailblazing artificial intelligence research lab with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. Combining cutting-edge research and advanced technology development, OpenAI has consistently delivered innovative AI solutions, such as the influential GPT series of language models, which have revolutionized natural language processing and understanding. | San Francisco, CA | Compliant Contact |
| Twilio | Twilio provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs. | San Francisco, CA | Compliant Contact |
| Sendgrid (by Twilio) | Customer communication platform for transactional and marketing email. | Denver, CO | Compliant Contact |
| Courier | A comprehensive communication platform used to enhance customer engagement through automated messaging services, allowing users to send emails, SMS, and push notifications efficiently. | San Francisco, CA | Compliant Contact |
| UserVoice | Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services. | San Francisco, CA | Compliant Contact |