Users and roles

Distributors and resellers can manage users of their downstream tenants.

Required permissions

Distributor/reseller:

Admin role: Full access. This role allows you to view, add, and edit customers.
View Only role: This role allows you to view the user list but not invite, edit, or delete users.

To invite a new user:

Sign in to the DoiT console, select Customers from the top navigation mega menu.
Locate the customer of interest, select Settings (the gear icon
) of the entry.
Select Users and roles from the left-hand sidebar, and then select Invite new user.
Fill in the required information for the new user.
- Email, First name, Last name: The email address and the name of the user to invite.
- User role: Specify the role of the invited user in the current tenant. (For the full list of supported permissions and pre-built roles, see Roles and permissions.)
- Child tenant role (available when the target tenant has child tenants): Specify the role a user gets when accessing downstream tenants: Admin, IaaS Admin, View Only, or None (explicitly denies child tenant access to the new user).
  
  This option allows permission cascading through the multi-tenant hierarchy without having to invite the user to each child tenant. For example, if a distributor admin invites a user at the distributor level and assigns them a child tenant View Only role, that role automatically applies whenever the user navigates into a downstream tenant.
- Job function: The user's job function.
Select Invite. The invited user will receive an email to activate the account in the DoiT console.

To edit or delete a user:

Select Customers from the top navigation mega menu.
Navigate to the Users and roles page of the target customer.
Locate the user of interest.
Select the kebab menu (⋮) at the rightmost end of the entry, and then choose an action:
- Edit: To update the user information. Select Save changes when you finish editing.
- Delete: To delete the user. You'll be prompted to confirm the deletion before it's executed.