Interact with Jira

You can use the DoiT Threads service to create Jira issues from your CloudFlows. For example, if your CloudFlow is configured to find cost anomalies over a certain threshold, it can automatically create a Jira ticket with all the relevant details. This saves time and ensures every significant issue is logged without any manual intervention.

Before you begin

Your Jira Cloud instance should have been connected with the DoiT platform. See Set up Jira integration.

Required permissions

• Your DoiT account needs the Thread Manager permission.

• You do not need a Jira account to create threads in the DoiT console.

Create a Jira ticket

You can create a Jira ticket from a CloudFlow by adding a DoiT action node to your CloudFlow and selecting the Create a thread action.

1. When adding a node, from Actions, select DoiT. The Find DoiT actions pane is displayed.

2. Search for the Threads service.

3. Select the Create a thread action.

   

4. Configure the Create a thread action.

   • Project: Defines the Jira project in which to create the Jira ticket. The list of available projects is fetched from your Jira instance.

   • Issue type: Defines the category for the Jira ticket, for example, Epic, Task, or Bug. The list of available issue types is fetched from your Jira instance.

   • Fields: Defines any additional fields required by your Jira instance, for example, Summary, Priority, Component, and so on. The list of available fields is determined by the project and issue type you've selected.

See also

• Threads