Skip to main content

Cloud Intelligence for ChannelOps

Beta

Info

A beta feature is available for testing and limited use. Contact us to learn more about DoiT Cloud Intelligence for ChannelOps.

DoiT Cloud Intelligence for ChannelOps is a data-driven, unified system that offers provisioning, billing and invoicing, reporting, automation and partner enablement, connecting operations to revenue and compliance. It powers resellers, distributors, and enterprises to effectively manage, sell, and optimize multi-cloud channels.

Benefits​

Backed by DoiT's AI-powered platform and deep expertise in cloud billing, the ChannelOps service brings the following benefits:

  • Closing the billing gap and making cloud channel management smarter and fully compliant.

  • Replacing fragmented systems by ingesting, normalizing, and auditing multi-cloud usage data.

Core capabilities​

  • Multitenancy solution: Hierarchical role-based access control (RBAC).

    • Three-tier hierarchical model: Distributor (Tier 1), Reseller (Tier 2), and End Customer (Tier 3).

    • Each tier's Admin user can create and manage user accounts in its own organization and its downstream tenants, but has no visibility to its upstream tenant or other tenants of the same tier.

      Cloud Intelligence ChannelOps tenant hierarchy

  • Tailored tools for each channel tier: Users sign in to the DoiT console via the unified URL, https://console.doit.com/, and get access to tools tailored to their specific needs.

    • Distributor and reseller accounts: The ChannelOps interface, a dedicated administrative portal for managing partner and customer relations.

    • End customer accounts: The DoiT console for CloudOps/FinOps activities.

  • Contract-aware pricing rules: Distributors and resellers can include custom pricing rules when creating contracts for downstream tenants.

Limitations​

  • Multi-cloud support: The current ChannelOps service supports only commercial AWS Regions. End customers onboarded via the ChannelOps service cannot connect Google Cloud accounts, Azure accounts, or accounts of other third-party platforms.

  • Users and access: The current implementation does not support Single Sign-On (SSO). User management is handled entirely within the DoiT platform.

  • Billing data: When connecting AWS accounts, only legacy AWS CUR is supported.

Last updated on