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Invoices

Invoices are issued monthly based on your contracts with DoiT and your billing profiles. Furthermore, depending on each billing profile's invoice settings, you may get one invoice per asset type or per custom bucket (invoice bucketing), or separate invoices for AWS Marketplace purchases.

Required permission​

  • Invoice Viewer

Access invoices​

To access your invoices in the DoiT console, select Billing from the top navigation bar, and then select Invoices.

The main Invoices page.

You can filter the invoices by billing profile, invoice date, invoice status, and product. To view the details of a specific invoice, select its invoice number to open the invoice details page.

Invoice status​

An invoice can be in one of the following statuses:

  • Open

  • Paid

  • Partially Paid

  • Past Due

  • Processing

  • Proforma: Proforma invoices are provided for informational purposes only. You don't need to pay them.

  • Canceled

See also

Products​

To check the invoices of specific products, services, or cloud assets you're billed for, select the respective logo icons. See Invoice posting dates for the options.

Proforma invoices​

A proforma invoice is a preliminary bill based on the available data up to the current day of the month. It helps you verify your billing information and contact us for corrections before the final invoice is issued.

  • Proforma invoices are updated daily until the final invoices are issued. You cannot download proforma invoices.

  • You can identify proforma invoices in the invoice list by the PF prefix in the invoice ID.

  • When calculating billing charges for proforma invoices, we use the exchange rate of the day you check the invoice, which may differ in the final invoice.

Invoice posting dates​

Monthly invoices contain all the costs incurred during a billing period. Due to the billing data latency in clouds and cloud products, invoices are posted with a delay.

Below are the invoice posting dates for a given calendar month.

DoiT products and services​

  • DoiT Cloud Intelligence™ Enhanced, DoiT Cloud Intelligence™ Enterprise: On the 10th of the following month, or the next business day if it falls on a weekend.

  • DoiT Cloud Intelligence™ Essentials: The Essentials plan doesn't issue invoices per se. You only receive invoices for your cloud assets based on their respective posting dates.

  • DoiT Cloud Intelligence™ Single Purchase: On the first day of the following month, or the next business day if it falls on a weekend. This applies if you are on the DoiT Cloud Intelligence Essentials tier and purchased the one-time service for individual tickets during the billing period.

  • DoiT Cloud Advantage: The Advantage plan doesn't issue invoices per se. You only receive invoices for your cloud assets based on their respective posting dates.

  • DoiT Cloud Navigator: On the first day of the following month, or the next business day if it falls on a weekend.

  • DoiT Cloud Solve: On the 10th of the following month, or the next business day if it falls on a weekend.

  • DoiT One-Time Service: On the first day of the following month, or the next business day if it falls on a weekend. This applies if you purchased DoiT accelerators professional service during the billing period.

Cloud assets​

  • Amazon Web Services: AWS accounts.

    • Dedicated payer account: Within the first three business days after the 3rd of the following month, or on the 10th (or the next business day if it falls on a weekend) if there is a delay in billing data or manual adjustments are required.

    • Consolidated billing account: On the first business day after the 10th of the following month

  • Google Cloud: Google Cloud billing accounts and Google Cloud projects. On the first business day after the 5th of the following month (see also Google Docs: Billing).

  • Looker: Google Cloud Looker subscriptions. Within the first two business days of the following month.

  • Google Workspace: Google Workspace subscriptions. Within the first two business days of the following month.

  • Microsoft Azure: Microsoft Azure subscriptions. On the first business day after the 5th of the following month.

  • Office 365: Microsoft 365 subscriptions. Within the first two business days of the following month.

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