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Invoices

Invoices are issued monthly per billing profile, or per bucket if you've configured invoice bucketing. You can access your company invoices from the DoiT console, including the full details and the PDF invoice.

Required Permission
  • Invoice Viewer

Access invoices​

Depending on the billing profile's invoice settings, you get one invoice per asset type, or one invoice per custom bucket (invoice bucketing).

To access your invoices, log in to the DoiT console, select Billing from the top navigation bar, and then select Invoices.

The main Invoices page.

Above the invoice list, you can filter the invoices by billing profile, asset type, invoice dates, and invoice status.

To view the details of a specific invoice, select its invoice number to open the invoice details page.

Note

If the payment method of your billing profile is ACH Debit, Bacs Direct Debit, Canadian pre-authorized debits, SEPA Direct Debit, or Card, we automatically process payments for outstanding amounts when they are due.

Proforma invoices​

Info

Proforma invoices are purely informational, so you don't need to pay them.

A proforma invoice is a preliminary bill based on the data available until the current day of the month, that gets updated daily. This type of invoice helps you verify all your billing information is correct, and gives you time to contact us in case you want to modify any data. If you see something is wrong, contact us to make a correction before your invoice is issued.

To find your proforma invoices, select the Filter by status dropdown, and select Proforma.

Proforma invoices are replaced by final invoices once we issue them, and since they update every day, you can't download them.

You can identify proforma invoices in the invoice list by the PF prefix in the invoice ID.

To calculate your billing charges for proforma invoices in USD, we use the exchange rate of the day you check the invoice, which may differ in the final invoice.

Open your invoices in Reports​

You can see a breakdown of your cloud invoicing by running a report on specific assets directly from the Invoices page, with the data used to generate the invoices.

Info

You can't use this option on Microsoft Azure, Google Workspace, and Office 365 assets.

To see your invoice data in Reports:

  1. Log in to the DoiT console.

  2. Select Billing from the top navigation bar, and then select Invoices.

  3. Select Open in Reports and:

    • Select the time frame you want to learn more about.

    • Select the invoice buckets you want to include in your report.

  4. Select Open and once the Reports page opens, select Run report.

Note

If you run a report with a significant amount of data, the process may take some minutes.

Invoice posting dates​

Monthly invoices contain all the costs incurred during a given calendar month. Due to the billing data latency in clouds and cloud products, invoices are posted with a delay.

Below are the invoice posting dates for a given calendar month:

  • DoiT Cloud packages:

    • Navigator: the first day of the month, or the next business day if it falls on a weekend

    • Solve: on the 10th of the current month, or the next business day if it falls on a weekend

    • Accelerators: the first day of the month, or the next business day if it falls on a weekend

    • Advantage: you get an invoice for each of your providers, which follow their respective posting dates

  • Providers:

    • Amazon Web Services:

    • Google Cloud: the first business day after the 5th day of the following month (see also Google Docs: Billing)

    • Looker: during the first two business days of the following month

    • Google Workspace: during the first two business days of the following month

    • Microsoft Azure: the first business day after the 5th day of the following month

    • Microsoft 365: during the first two business days of the following month

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