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Manage report subscriptions

Report subscriptions let you deliver reports on a schedule via email or Slack, including a snapshot chart and a link to view the full report in the DoiT console.

Limitations

  • You cannot create subscriptions for preset or managed reports directly. Instead, duplicate the report and then create a subscription for the copy.

  • Email deliveries support only chart-based reports. For other types, such as a Table or a Heatmap report, the report is attached as a stacked column chart in the email.

  • Processing new subscriptions can take up to an hour. During this period, there is no report delivery.

Required permissions

  • To create, edit, or delete a report subscription, you must meet one of the following criteria:

  • You can subscribe or unsubscribe yourself from email notifications of any scheduled report visible to you.

Create a report subscription

To create a new subscription:

  1. Sign in to the DoiT console, select Analyze from the top navigation bar, and then select Reports.

  2. Open the report for which you want to schedule automated delivery.

  3. Select Subscribe at the right end of the title bar.

    Report subscription dialog

    You'll see a list of current subscriptions and an option to create a new one.

  4. Select Create new subscription and configure it.

    Report subscription dialog

    • Email addresses: Email addresses of the intended recipients. The email addresses must be in your organization's domain.

    • Slack channels: If you have created a shared Slack channel with DoiT or installed the DoiT app for Slack in your workspace, you can choose one or more Slack channels to receive the reports.

    • Timing: The start date of the subscription and the time (hour:minute, timezone) of report delivery.

    • Delivery frequency: The frequency of report delivery: Daily, Weekly, Monthly, Annually, or Custom.

  5. Save the configuration.

    If successful, a label named Scheduled appears in the report's title bar and its entry on the main Reports screen.

Edit a report subscription

To edit a report subscription:

  1. In the DoiT console, open the report of interest, and then select Subscribe.

  2. Locate the target subscription from the list and select Edit.

    Report subscription list

  3. Update the configuration and save your changes.

Delete a report subscription

Deleting a subscription removes it for all email recipients and Slack channels in your organization.

To delete a report subscription:

  1. In the DoiT console, open the report of interest, and then select Subscribe.

  2. Locate the target subscription from the list and select Edit.

  3. In the Report subscription dialog, select Delete subscription.

    Delete report subscription

The Scheduled label is automatically removed from a report when all its subscriptions are deleted, but not when it has subscriptions without recipients.

Subscribe and unsubscribe for email notifications

Users in your organization who have access to a scheduled report can subscribe or unsubscribe themselves for email notifications anytime.

To subscribe for email notifications of a scheduled report:

  1. In the DoiT console, open the report of interest, and then select Subscribe.

  2. Locate the target subscription from the list and select Subscribe.

    Subscribe to email notifications

    If successful, the Subscribe button becomes Subscribed.

To unsubscribe, follow the same process above. The only difference is that you select the Subscribed button for unsubscribing.

Unsubscribe from email notifications