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User change history

The History page allows you to review lifecycle changes for a specific user, such as invitations, role changes, profile updates, MFA changes, and removals.

Required permissions​

  • Manage Settings

View a user's change history​

You can reach a user's change history from the profile page or directly from the users list.

  1. Sign in to the DoiT console, select the gear icon () from the top navigation bar, and then select Users and access.

  2. Select Users from the left-hand menu.

  3. Locate the user of interest. Use either of the following approaches to open the history page.

    • Select the kebab menu (⋮) at the end of the user row and select View history.

      Opening a user's change history from the users list

    • Select the user email to open the profile page, and then select the History tab from the left-hand menu.

      The History tab on a user's profile page

By default, the History page shows changes from the last 12 months. Use the time range filter above the table to choose a predefined range or specify a custom one.

History table​

The history table displays up to 100 events per page, newest first. Each row shows the following columns:

  • When (UTC): The date and time the change occurred, in UTC.

  • Changed by: The name or email address of the person who made the change.

  • What changed: The type of the change and a summary.

    • Invited: An invitation was sent to the user. The summary includes the assigned role, if recorded.

    • Removed: The user was removed from the account.

    • Role: The user's role or permissions were changed. The summary shows the previous and new role names.

    • MFA: The user's multi-factor authentication requirement was enabled or disabled.

    • Profile: Other profile fields were updated. The summary lists the changed fields.

You can select a row to see the full details of a change.

An expanded row showing the fields that changed, with their previous and new values

Limitations​

  • Change history covers lifecycle changes only. Account creation and sign-in activities are excluded here but remain available in Audit logs.

  • A user's history is matched on their email address. If a user's email address has changed, events recorded under the previous address are not migrated.

  • When a user is removed, their History page is no longer accessible. You can filter the Audit logs by the user's former email address for the removal and activities preceding it.

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