Account assumption
To help troubleshoot your DoiT account, DoiT support engineer, technical account manager, or account manager may need to assume the role of a user from your organization. The account assumption feature allows DoiT personnel to access your DoiT account for your chosen duration.
Note
Required Permissions: Users Manager
Enable account assumption
To enable account assumption:
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Log in to the DoiT console, select the gear icon () from the top navigation bar, and then select Identity and access.
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Select Account assumption from the left-hand menu.
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Use the toggle button to enable account assumption.
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To specify for how long the access remains valid.
You can select a specific Access end date using the date picker, or select the checkbox to Allow indefinite access.
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Save your configuration.