Use the app on iPhone
This page explains how to install and use the Cloud Intelligence™ mobile app on iPhone.
Prerequisites
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An iPhone with iOS 17.4 or later. On iPad, the app runs in iPhone mode.
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A user account in Cloud Intelligence™. The app uses the same account and permissions.
Install the app
Open Cloud Intelligence™ by DoiT on the App Store and select Get. On the Home Screen, the app is labeled Cloud Intel.
Sign in
Sign in with the same method you use for Cloud Intelligence™ on the web:
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Email and password: Enter your work email and password, then select Sign in. To reset your password, select Forgot password?.
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Google or Microsoft: Select Continue with Google or Continue with Microsoft.
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Single sign-on: Select Sign in with SSO. Your company's sign-in page opens in a secure browser sheet.
If your organization requires multi-factor authentication, enter the 6-digit code from your authenticator app. If you haven't set up an authenticator yet, the app guides you through adding one. Add to Passwords or an authenticator adds the account to an authenticator on the same iPhone.
After the first sign-in, the app offers Face ID unlock and then asks whether to turn on cost anomaly notifications.
Home
The Home tab shows the simple layout of Home for your role. To change the role, go to Settings > Home > View. The change also applies to Home on the web.
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Pull down to refresh every section.
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Select a number or a row to open the page behind it. Anomalies open in the app. Other pages open in a browser inside the app.
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If you have access to more than one organization, select the organization name or Customers to switch. Organizations you opened recently are marked Available offline.
Offline access
The app keeps Home and open anomalies for up to 10 organizations you opened in the last 30 days. Without a connection, the app shows this data with a banner such as Offline · updated 2 hours ago. The banner turns to a warning when the data is more than 7 days old.
While you are offline, changes such as marking an insight done or setting an anomaly's review status are disabled, and links to Cloud Intelligence™ pages are unavailable. Nothing is queued to run later.
To keep the data fresh, the app refreshes it in the background a few times a day when iOS allows it. To turn this off, go to Settings and turn off Refresh in the background.
Face ID unlock
With Face ID unlock on, the cost data stored on your iPhone can only be read after a Face ID match. On devices with Touch ID, the app uses Touch ID instead. The app asks each time it starts and when you return to it after 5 minutes or more. If Face ID fails, you can enter the device passcode.
To turn Face ID unlock on or off, go to Settings > Security. Turning it off needs a Face ID or passcode check.
If the face, appearance, or fingerprint settings on your iPhone change, or Face ID is turned off for the app, the app deletes the data stored on your mobile device and asks you to sign in again.
Cost anomaly notifications
The app sends a push notification for the same cost anomalies you receive by email: the same severity and cost thresholds, the same allocations, and the same reminders. To change which anomalies you receive, update your anomaly notification settings in Cloud Intelligence™ on the web.
A notification shows the service, the cost increase, and the organization. Touch and hold it to see a chart of the daily cost against the expected range. Several anomalies detected close together arrive as one notification. Critical anomalies are sent immediately as time-sensitive notifications.
To turn notifications off on this iPhone, go to Settings > Notifications and turn off Cost anomalies. Signing out also stops notifications on the device.
Anomalies
The Anomalies tab lists the open cost anomalies for the current organization, and its badge shows how many are open. Select an anomaly, or a notification, to see its cost impact, status, severity, and daily cost against the expected range.
Set the review status
To change the review status, select it under Status. To resolve an anomaly that reflects an expected cost spike, select Mark as expected. The status also changes in Cloud Intelligence™ on the web, and a resolved anomaly leaves your open anomalies.
Changing the review status requires the Anomalies Manager permission.
Follow an anomaly on the Lock Screen
For an active anomaly, select Follow on Lock Screen to show it as a Live Activity on the Lock Screen and in the Dynamic Island. It updates while the anomaly is active and ends when the anomaly is resolved. To stop it earlier, select Stop following on Lock Screen.
Widgets
The Cloud Intelligence™ widget shows this month's spend, budget status, and the number of open anomalies for the organization you opened last. You can add it to the Home Screen in small or medium size, and to the Lock Screen.
To add the widget, touch and hold the Home Screen or Lock Screen, select Edit or Customize, then select Add Widget and choose Cloud Intelligence™.
When Face ID unlock is on, the widget shows the number of open anomalies but not cost amounts.
Sign out
Go to Settings and select Sign out. Signing out deletes the data stored on your mobile device and stops notifications on it. If your access to Cloud Intelligence™ is removed, the app does the same the next time it connects.