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Multi-factor authentication

Multi-factor authentication (MFA) adds an extra layer of security to your DoiT Cloud Intelligence account. When using MFA, you enter a time-based one-time password (TOTP) from an authenticator app in addition to your email and password when you sign in.

MFA is mandatory for users who sign in with email and password. Users who sign in with Google, Microsoft, or SSO are protected by their identity provider's security policies and are not prompted for an additional authentication code.

Authenticator apps​

The following TOTP-compatible authenticator apps are supported:

  • Google Authenticator

  • Microsoft Authenticator

  • Authy

  • 2FA Authenticator (2FAS)

  • Bitwarden

  • Ente Auth

Set up MFA for the first time​

The first time you sign in with email and password, the DoiT console prompts you to enroll in MFA before you can continue.

  1. Select Join DoiT Console from your invitation email. The DoiT console is displayed.

  2. Enter your email address and password.

    The sign in screen

  3. Select Sign up. The Set up two-factor authentication page is displayed.

    The MFA QR scan screen

  4. Open your authenticator app (for example, Google Authenticator or Authy).

  5. In your authenticator app, add the DoiT Cloud Intelligence account by scanning the QR code shown. If you cannot scan the QR code, select Can't scan code manually? to display a unique secret key that you can use instead. Once the DoiT Cloud Intelligence account is linked to your authenticator app, the app generates the 6-digit security code you need to log in.

  6. Select Next.

  7. Enter the six-digit code generated by your authenticator app.

    Enter the MFA 6 figure authentication code

  8. Select Verify and continue to complete enrollment.

  9. Select Continue to DoiT Console.

    MFA is enabled

Verify your identity with MFA​

After you have enrolled in MFA, each time you sign in with email and password you are prompted to enter a six-digit authentication code from your authenticator app.

The MFA challenge screen

  1. Open your authenticator app (for example, Google Authenticator or Authy) and locate the entry for DoiT Cloud Intelligence.

  2. Enter the six-digit code displayed in the app. The code refreshes every 30 seconds.

  3. Select Sign in.

    If you enter an incorrect code, an error message appears and the input field is cleared so you can try again. If the code has expired, wait for your authenticator app to generate a new code before resubmitting.

    To sign in with a different account, select Use a different account to return to the email entry screen.

Note

If you submit too many incorrect codes in a short period, your account may be temporarily locked for security reasons.

See also​

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