AI assistant
The AI assistant is our AI-powered, cloud expert virtual assistant designed to help you navigate the console. With its expert knowledge of cloud services, specializing in Amazon Web Services, Google Cloud, and Microsoft Azure, you can learn about different concepts in a central hub. The AI assistant is also an expert on the console, using all our knowledge base such as the Help Center and the entries of our blog.
By using the AI assistant, you'll become more productive and learn more efficiently how to use the console to its full potential.
The AI assistant learns with every conversation and interaction you have together, so help us improve the AI assistant and learn more about what you need by giving feedback about its answers.
How the AI assistant is grounded
The AI assistant's answers are grounded in DoiT's proprietary knowledge base, built from hundreds of thousands of FinOps support tickets resolved by DoiT experts across Amazon Web Services, Google Cloud, Microsoft Azure, and Google Workspace. This corpus of real-world misconfigurations, root causes, and remediations is semantically indexed, so the assistant draws on how similar issues were actually diagnosed and fixed. Where accuracy is critical, DoiT also runs dedicated fine-tuned models — for example, for generating report configurations — and continuously evaluates answer quality against curated examples.
Benefits of using the AI assistant
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Navigating the console: The AI assistant can help you understand the purpose and usage of the features of the console. If you're not sure about how to use a functionality within the console, the AI assistant can give you detailed explanations and step-by-step guides.
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Best practices: The AI assistant can advice you on how to best utilize the console for your specific needs and workflows.
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Cloud Services: The AI assistant is an expert on Google Cloud, Amazon Web Services, and Microsoft Azure. The AI assistant can help you understand the different services they offer, how to use them, and best practices across all cloud providers.
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AWS accounts: You can grant the AI assistant access to individual AWS accounts in your AWS organization, providing secure, contextualized, and granular insights for specific accounts.
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Get insights into your costs: Ask the AI assistant about your cloud costs for a specific period of time, and get an instant Cloud Analytics report, which you can continue tailoring to dig deeper, by talking to the AI assistant.
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Anomaly details: The AI assistant provides a detailed explanation and summary of each cost anomaly detected by the console.
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Troubleshooting: If you're facing issues while using the console, the AI assistant can help troubleshoot and provide potential solutions.
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Feedback and support: The AI assistant can guide you on how to share feedback with us or open expert inquiries via the console.
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Slack: If you use the DoiT app for Slack, you can chat with the AI assistant directly in Slack without opening the console.
Limitations of the AI assistant
As an AI model, the AI assistant may give inaccurate answers, so make sure to:
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give as much context as possible. While the AI assistant can understand and generate responses based on the input provided, it may not fully grasp the context of a conversation like a human would. This is especially true for complex or ambiguous queries.
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be aware that the AI assistant doesn't have original thoughts or creativity. The AI assistant can't come up with completely new ideas or concepts that haven't been part of its training data.
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verify its responses.
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leave feedback. Use the
buttons on the answers to help us improve the AI assistant's answers.
Remember, AI is a tool designed to assist and make tasks easier. It's not a replacement for human judgment, creativity, and expertise.
Availability
The AI assistant and its in-context actions, such as analysis on cost anomalies, creating reports, and chatting with the AI assistant in Slack, are only available when your DoiT plan includes the AI assistant.
If you're unsure whether the AI assistant is included for you, contact your DoiT account manager or review your Cloud Intelligence plan.
See also
▶️ Watch a video
Watch this video to see how to get the most out of the AI assistant: