Ava, our AI assistant

Note

Ava's answers may be inaccurate and should be verified.

Ava is our AI-powered, cloud expert virtual assistant designed to help you navigate the DoiT console. With its expert knowledge of cloud services, specializing in Amazon Web Services, Google Cloud, and Microsoft Azure, you can learn about different concepts in a central hub. Ava is also an expert on the DoiT console, using all our knowledge base such as the Help Center and the entries of our blog.

By using Ava, you'll become more productive and learn more efficiently how to use the DoiT console to its full potential.

Ava learns with every conversation and interaction you have together, so help us improve Ava and learn more about what you need by giving feedback about its answers.

Benefits of using Ava

• Navigating the DoiT console: Ava can help you understand the purpose and usage of the features of the DoiT console. If you're not sure about how to use a functionality within the DoiT console, Ava can give you detailed explanations and step-by-step guides.

• Best practices: Ava can advice you on how to best utilize the DoiT console for your specific needs and workflows.

• Cloud Services: Ava is an expert on Google Cloud, Amazon Web Services, and Microsoft Azure. Ava can help you understand the different services they offer, how to use them, and best practices across all cloud providers.

• Get insights into your costs: Ask Ava about your cloud costs for a specific period of time, and get an instant Cloud Analytics report, which you can continue tailoring to dig deeper, by talking to Ava.

• Anomaly details: Ava provides a detailed explanation and summary of each cost anomaly detected by the DoiT console.

• Troubleshooting: If you're facing issues while using the DoiT console, Ava can help troubleshoot and provide potential solutions.

• Feedback and support: Ava can guide you on how to share feedback with us or open support requests via the DoiT console.

Watch this video to see how to get the most out of Ava:

Limitations of Ava

As an AI model, Ava may give inaccurate answers, so make sure to:

• give as much context as possible. While Ava can understand and generate responses based on the input provided, it may not fully grasp the context of a conversation like a human would. This is especially true for complex or ambiguous queries.

• be aware that Ava doesn't have original thoughts or creativity. Ava can't come up with completely new ideas or concepts that haven't been part of its training data.

• verify its responses.

• leave feedback. Use the

  buttons on the answers to help us improve Ava's answers.

Remember, AI is a tool designed to assist and make tasks easier. It's not a replacement for human judgment, creativity, and expertise.

Ask questions to Ava

1. Log in to the DoiT console and select

   from the top navigation bar.

2. Type a question in the text field and press Enter, or choose one of the proposed questions.

3. Once Ava answer is ready, you can copy the answer or ask a follow-up question.

Give us feedback

Use the Was this response helpful? question after the answers to give us feedback about how helpful Ava has been.

Get insights into your costs

By having a conversation, Ava can help you gain quick insights on your cloud spend, and dig deeper if you need to.

To get insights into your costs:

1. Log in to the DoiT console and select the

   icon from the top navigation bar.

2. Ask Ava about your costs with a prompt such as:

   What's been my total multicloud cost in the last 3 months?

3. Ava generates a report, for which you can change its display mode with the View as dropdown. You can also open the full report by selecting Open this Ava generated report in Cloud Analytics.

   Additionally, Ava also gives an explanation of the report with a summary of the most relevant findings.

   Once you've been redirected to Reports, you can run the report, edit the metrics used, and save it to use it in the future.

   

Get Ava's help in support requests

Before creating a support request, you can ask your question to Ava and get an instant response.

To get Ava's help in support requests:

1. Log in to the DoiT console, select Services from the top navigation bar, and then select Consulting and support.

2. Select Ask a question, and ask Ava to help you instantly.

Manage conversations with Ava

Ava stores your conversations, which you can revisit in the dropdown next to the Start new chat button.

To delete a conversation you don't want to store any longer, select it, and then select

.

See also

• Ava security compliance