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Add contracts

Distributors and resellers manage contracts as part of tenant administration.

Required permission​

  • Your DoiT account must have the Admin role.

Add new contract​

To add a new contract:

  1. Sign in to the DoiT console, select Customers from the top navigation bar.

  2. Select the name of the customer of interest to open its details page.

  3. On the Contracts tab, select Add new contract.

    Contracts - list

Step 1: General settings​

Enter the general information of the contract:

  • Contract name: Name of the contract.

  • Start date and End date: The start and end dates of the contract.

  • Management accounts: The management accounts to which the contract applies.

    • If you're creating a contract for a distributor or reseller, leave this field as Include all the accounts.

    • If you're creating a contract for an end customer, you can choose either to Include all the accounts or Include only selected accounts.

  • Renewal policy: The renewal policy of the contract. Available option: Auto-renewal, Manual renewal, or Fixed term.

  • Entitlement: AWS programmatic entitlements. For example: AWS Solution Provider Program (SPP), AWS Private Pricing Addendum (PPA).

Contracts - General settings

Step 2: Billing details​

Enter billing details of the customer who is to be billed with this contract.

Billing details consist of three parts:

  • Billing address: The billing address of the customer. You can use the Address finder or manually specify all the required fields, including Country, State, City, Address, Zip code.

  • Billing profile name

  • Contacts: You need to provide two email addresses for different purposes:

    • To receive invoices. This could be an email alias for a group, for example, [email protected].

    • To be notified of contract changes.

Contracts - Billing details

Step 3: Billing rules​

Billing rules allow distributors to remove distributor discounts such as SPP and PPA and present the Manufacturer's Suggested Retail Price (MSRP) to resellers.

See Billing rules for detailed instructions.

Step 4: Price books (Tier 3 contracts only)​

Price books are used to specify custom pricing. See Price books for detailed instructions.

Step 5: Custom line items​

Custom line items are billing adjustments. Custom line items are applied sequentially after billing rules and price books.

See Custom line items for detailed instructions.

Finalize the contract​

A newly created contract is saved as a draft contract. Review each tab carefully before marking the contract as active.

See also​

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