Canadian pre-authorized debits
DoiT supports Canadian pre-authorized debits (PAD) and works with Stripe, our payment service provider, to process payments from customers with a Canadian bank account using the Automated Clearing Settlement System (ACSS).
- Billing Profile Admin
Set up Canadian pre-authorized debits
If you have a Canadian bank account, you can set up Canadian pre-authorized debits payment when creating or editing a billing profile.
Canadian pre-authorized debits support both CAD and USD. Unless your account accepts USD debits, we recommend choosing CAD as your billing currency to avoid payment failures.
To set up Canadian pre-authorized debits for an existing billing profile:
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Log in to the DoiT console, select Billing from the top navigation bar, and then select Billing profiles.
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Select the billing profile name, or select the three dots menu (⋮) at the rightmost end of the billing profile entry and then select Edit.
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Go to the Payment method section, select Credit Card or Bank account from the payment method drop-down.
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Select Add new payment method, select Canadian pre-authorized debits and provide the information for a mandate that gives us authorization to debit an account, including:
- Institution number
- Transit number
- Bank account number
- Full name (First and last name)
Pay with Canadian pre-authorized debits
We automatically initiate Canadian pre-authorized debits when your invoice is due.
Canadian pre-authorized debits is a delayed notification payment method. It can take 3 calendar days to initiate a payment after collecting a mandate for the first time, and up to 5 business days after initiating a payment to confirm the success or failure of the payment. During this period, the status of your invoice will remain processing
.