Request product training

We can offer you customized 1:1 training or pairing sessions with our Customer Success team, focused on your questions and use cases.

Create a request for hands-on product training

1. Sign in to the DoiT console and select Expert inquiry from the top navigation bar.

2. Type a description of your request. More information about the request, such as the product area you want to learn about, any challenges with tracking and understanding your spend, your availability, and a list of participants to invite.

3. In Requester, select your email address.

4. In Issue severity, select General Guidance.

5. In Cloud Platform, select the DoiT console.

6. In the Product drop-down list, scroll down to Training.

7. Use Additional CCs to copy in additional recipients on the current request. The DoiT console may automatically add your cloud vendor representative (e.g., account manager or customer engineer) to the list. Feel free to remove their email addresses if you do not wish to copy them in on your request.

   Tip

   To copy in additional recipients on all new support requests, use the Default Emails List.

8. Submit your request.