Manage default email CCs
To increase visibility of support requests, you can configure a list of default emails to copy in (CC) when new tickets are created.
- Billing Profile Admin
To edit the list of of default email addresses:
Log in to the DoiT Console, select Services from the top navigation bar, and then select Consulting and support.
Select the gear icon in the upper-right corner of the page, and then select Manage Default Emails List.
Update the list of email addresses.
Save your changes.