Acknowledge anomalies

When you receive a cost anomaly, you can classify it as an anomaly or a false alarm and specify the reason for your choice. Classifying cost anomalies helps your team work through them quicker and also helps us get better at detecting future anomalies.

There are two ways you can acknowledge an anomaly:

• using the DoiT console

• using Slack

The process for acknowledging the cost anomaly is the same for both, but the way you access the acknowledgement differs depending on the method you choose.

Acknowledge a cost anomaly using DoiT console

To acknowledge a cost anomaly:

1. Navigate to the Cost anomalies page, find the anomaly of interest, and then select View at the rightmost end of the anomaly entry to open its details page.

2. In the Next steps panel, select Manage anomaly, and then select Acknowledge anomaly.

   

3. Complete the acknowledgement.

Acknowledge a cost anomaly using Slack

You can also acknowledge anomalies directly in your Slack channels, streamlining the triage process, enabling real-time collaboration, and minimizing the need to switch between Slack and DoiT. To acknowledge a cost anomaly from Slack, you must configure integrate the DoiT console with Slack.

Note

To acknowledge a notification in Slack, users must also have an account in the DoiT console.

To acknowledge a notification from Slack:

1. Go to the Slack channel you configured to receive notifications.

2. Locate the cost anomaly acknowledgement.

3. Select Acknowledge.

   

   Note

   Select Investigate if you want to view this anomaly in the DoiT console.

4. Complete the acknowledgement.

Complete a cost anomaly acknowledgement

To complete a cost anomaly acknowledgement:

1. Classify the anomaly. You can also add comments for future reference.

   

2. Save your changes.

Edit a cost anomaly acknowledgment

You can view and edit an acknowledged cost anomaly at anytime, to check its classification, other details such as when and by whom it's acknowledged, and update its classification and comments.

There are two ways you can edit a cost anomaly acknowledgement:

• using the DoiT console

• using Slack

Edit a cost anomaly acknowledgment using DoiT console

To edit a cost anomaly acknowledgment:

1. Navigate to the Cost anomalies page, find the anomaly of interest, and then select View at the rightmost end of the anomaly entry to open its details page.

2. From DoiT console, select Yes in the Next steps panel.

3. Select Edit in the acknowledgment card to update the classification and comments.

   

4. Complete the acknowledgement.

Edit a cost anomaly acknowledgement using Slack

To edit a cost anomaly acknowledgment:

1. Go to the Slack channel you configured to receive notifications.

2. Locate the cost anomaly acknowledgement.

3. Select Acknowledge on the message.

4. Select Edit in the acknowledgment card to update the classification and comments.

   

5. Complete the acknowledgement.