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Billing rules

Billing rules are used to exclude specific costs from billing. Other commercial adjustments such as margin, discounts, or upcharges should be specified in Price books or Custom line items.

Add billing rules

A distributor or reseller Admin user can add billing rules when adding a new contract or editing an existing one.

  1. Select Add billing rule.

    Contracts - Add billing rule

  2. Configure the first rule.

    Contracts - The first billing rule

    • Name: Name of the billing rule.

    • Management accounts: The management accounts to which the rule applies.

      • Tier-1, Tier-2 contracts: Not configurable. Always set to Include all accounts.

      • Tier-3 contracts: If you choose Include only selected accounts, you need to specify at least one management account.

  3. Configure the Exclusion list of the billing rule. Any costs matching the defined conditions will be excluded from billing.

    1. Select Add item.

    2. In the Add exclusion item dialog, select a Dimension and the Values to define the condition. The available dimensions vary with the tier of the contract.

      The example below excludes DistributorDiscount and SppDiscount from billing.

      Billing rule - Add exclusion item

    3. Add more exclusion items if needed.

      When a rule has two or more items, review and update the Formula that combines them using AND, OR, and parentheses, referencing each item by its letter (for example, A AND B or A OR (B AND C)).

      Billing rule - Two exclusion items

  4. Add more billing rules if needed.

    You can select the content copy icon to duplicate an existing rule or select Add billing rule to add an empty one.

    Contracts - Billing rules

Application order

End customers inherit billing rules from their reseller as well as the distributor.

For example, if the distributor has a billing rule that excludes SppDiscount and the reseller has a rule that excludes EdpDiscount, when running recalculation for an end customer, first the SppCredit is removed from the billing data and then the EdpDiscount.