FAQ
Why is using Flexsave better than purchasing discounts directly from AWS?
When purchasing directly from AWS, you must commit to at least one year of consistent usage to receive a discount.
Flexsave does not require any commitments, allowing you to adapt your workload and machine types to suit your changing needs without the hassle of capacity planning and the risk of under or over-provisioning.
Is Flexsave compatible with cloud security auditing?
Yes. However, you can't interact with any account operated by DoiT International.
Except the commitments we have made available to you for credit or discount sharing, the accounts we attach to your organization contain no resources.
Are there hidden costs or risks if I use unsupported features?
No. Flexsave is a discounting mechanism and only results in savings for your eligible on-demand workloads.
Can I use Flexsave if I have a special pricing plan on my AWS account?
Flexsave can still work with your account. Flexsave will provide savings in addition to the discounts from your special pricing plan.
Can I use Flexsave if I already have commitments from AWS?
Yes, you can.
Flexsave works exclusively with your on-demand compute usage and excludes anything already covered by your own commitments.
In addition, as a DoiT Cloud Advantage customer, you also get AWS EDP discounts (or other discounts from DoiT if applicable)-adjusted prices on Flexsave.
How soon after enabling Flexsave should I see the savings?
Customers on a dedicated resold account should expect to see savings within 72 hours.
Customers on a consolidated resold account should expect to see savings in the first week of the subsequent month after activation.
Why don't I see savings on my Flexsave dashboard?
Flexsave is unavailable if either of the following is true:
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You recently connected your account, and we haven't finished importing and processing your billing data.
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You haven't met the minimum seven days of qualifying on-demand spend needed for Flexsave to begin analyzing your resource utilization.
As soon as the conditions are no longer true, savings information will be populated to your Flexsave dashboard automatically.
Why aren't my recent savings showing up?
Savings always show with a three-day delay. For example, if today were the 23rd day of the month, your savings would be accurate to the 20th. At the beginning of a new month, the savings will show on the 4th day of the month.
What changes should I expect in AWS Console?
For customers on a dedicated resold account, Flexsave dynamically adds/removes AWS accounts (with account names like fsXXXXX) to/from your AWS Organization.
When Flexsave accounts are added to your AWS organization, you may see savings in the AWS Cost Explorer that do not show in your DoiT Cloud Analytics reports.
Some AWS fees (e.g., AWS Support Plans, taxes, and so on) are proportional to your cloud spend. When we attach Flexsave accounts to your AWS organization, we reduce your overall cloud spend, which may also reduce other AWS fees.
AWS Cost Explorer and DoiT Cloud Analytics behave differently. If your DoiT reports are not configured to account for reduced AWS fees, you may notice higher savings in the AWS Cost Explorer than in your DoiT reports.
Can I use Flexsave with discount sharing disabled?
Unfortunately, no.
Flexsave requires customers on dedicated resold or SaaS accounts to enable Reserved instances and Savings Plans discount sharing in their AWS billing preferences.