Artifact library

The artifact library provides a centralized view of all evidence artifacts across your MSP Workspace.

Required permission

• Your MSP Workspace account must have the Workspace Admin role.

Access artifact library

To access the artifact library, navigate to the MSP Workspace, select Artifact library under Evidence workspace in the sidebar.

Use the filter bar above the table to narrow results:

• Artifact: The artifact name.

• Controls: The compliance controls linked to this artifact.

• Version: The current version number of the artifact.

• Updated: The date the artifact was last modified.

• Next review: The next scheduled review date.

• Status: The current approval status.

  • Not started: No work has been done on the artifact.
  • Draft: The artifact is in draft form.
  • Awaiting approval: The artifact has been submitted for review.
  • Approval overdue: The approval deadline has passed.
  • Approved: The artifact has been approved.
  • Approval rejected: The artifact was rejected during review.

• AI rating: Each artifact may receive an AI-generated quality rating of High, Medium, or Low based on automated assessment of the evidence content.

Management options

Management options are available in the kebab menu (⋮) at the rightmost end of each artifact row:

• View document: To open the artifact in the artifact detail panel. See Artifacts for more information.

• Download document: To download the artifact document as a Word document.

• Assess doc with AI: AI assessments run automatically when artifacts are uploaded.

• View version history: To open a side panel showing all recorded versions.

• View activity log: To open a side panel showing the Activity log tab.

• Delete artifact: To permanently remove the artifact. A confirmation dialog appears before the deletion is carried out. Deleting an artifact triggers an AI assessment re-run on the parent task and control.

To approve or reject an artifact, see review an artifact.

Artifact detail panel

When you select an artifact from the library or choose View document from the kebab menu, the artifact detail panel opens.

• Document viewer toolbar: Shows the Document viewer label at the top of the panel. For PDF artifacts, the toolbar also displays the total page count.

• Show or hide the document: To toggle the document preview.

• Ava AI assistant: To ask questions about the artifact or your certification progress, open Ava from the main navigation.

• Upload new version: See Upload a new artifact version.

• Version history: The version history tab displays all recorded versions of an artifact. Each entry shows the Version number and date, Author, and a Current marker to distinguish the latest version from prior ones.

  You can navigate between versions directly from this section:

  • View a prior version: Select View next to a prior version entry to open it in the artifact detail panel. Only Download is available on historical versions.

  • Return to the current version: Select View current next to the current version entry to navigate back to the latest version.

For more information on reviewing artifacts and managing artifact options, see Artifacts.

Upload a new artifact version

You can upload a new version of an existing artifact from the artifact detail panel. Each new version creates an immutable record that supersedes the previous version, while all prior versions are preserved in the version history.

To upload a new artifact version:

1. Open the artifact in the artifact detail panel.

2. Select the options menu and choose Upload new version.

3. In the upload dialog, drag and drop or browse to select a single supported document or image file.

4. Select Update artifact to start the upload. The new version starts AI assessment automatically after upload.

If the artifact you select has an Approved status, uploading a new version resets the artifact's status to Awaiting approval and triggers a new AI assessment.

After a successful upload, the artifact library and version history refresh to display the new version.

AI assessments

The MSP workspace uses AI to assess artifacts against the acceptance criteria of the relevant evidence task and control.

AI assessments trigger automatically when you upload artifacts to an evidence task (using the evidence task detail side panel or the artifact side panel).

The system first updates task-level assessment results based on the artifact assessments, and then updates the control-level assessment results based on the tasks within that control.

Assessment results refresh automatically across the workspace after each upload. The results include a confidence score (High confidence, Low confidence) for each artifact, indicating the AI's certainty in its evaluation; a human reviewer still needs to make the final approval decision through the review artifacts workflow.