Add ons

Add-ons are DoiT products that distributors or resellers can sell to end customers.

Add-on contracts are created by DoiT. Distributors or resellers sell DoiT products under these contracts and are billed by DoiT for enrolled customers.

When an add-on contract is active, enrolled end customers receive the DCI tier specified in the contract. When the contract expires, is canceled, or an end customer is removed from the contract, their tier automatically reverts.

Required permissions

• Your DoiT account must have the Contracts Viewer or the Contracts Read Only permission.

Access add-on contracts

To access add-on contracts, select Billing > Add ons from the top navigation mega menu.

Contract visibility is limited to your organization. If you are a reseller, contracts owned by your distributor are excluded.

• Add on name: The type of add-on product. A customer can have only one add-on contract of the same type per month.

• Status: The current status of the contract. For example, active, expired, or canceled.

• Start date: The first month the contract is in effect.

• End date: The date the contract no longer applies. An add-on contract covers whole calendar months (month-aligned periods). For example, if the last billable month is August, the end date is September 1. Billing is calculated up to, but not including, the end date.

• End customers: The number of end customers enrolled in the contract.

To view a contract's full details, including the list of enrolled end customers, select the kebab menu (⋮) at the end of the contract row and then select View contract.