list-tickets

dci list-tickets [flags]

Returns a list of all historical requests that your account has access to. Tickets are returned in reverse chronological order by default.

Flags

--max-results: (integer format:int64 default:100)

--page-token: (string)

--filter: (string)

--min-creation-time: (string)

--max-creation-time: (string)

Output

OK - List of historical requests returned.

By default dci renders the result as a table. Use --output json to get the full structure described below — see Output formats.

Field	Type	Description
pageToken	string	Page token, returned by a previous call, to request the next page of results.
rowCount	integer (int64)	Tickets rows count
tickets	array of object
tickets[].createTime	integer (int64)	The time when this ticket was created, in milliseconds since the epoch.
tickets[].id	integer (int64)	Ticket ID (e.g., "33234").
tickets[].is_public	boolean	Whether the ticket is public.
tickets[].platform	string	Platform of the ticket. One of: "doit", "google_cloud_platform", "amazon_web_services", "microsoft_azure".
tickets[].product	string	Ticket product.
tickets[].requester	string	The ticket requester in the form of [email protected]
tickets[].severity	string	Ticket severity.
tickets[].status	string	Ticket status.
tickets[].subject	string	The subject of the ticket.
tickets[].updateTime	integer (int64)	The time when this ticket was last updated, in milliseconds since the epoch.
tickets[].urlUI	string	Link to the report in DoiT console.
tickets[].tags	array of string	Ticket tags, filtered by caller type. DoiT employee (doer) callers receive the full tag set verbatim, including internal namespaces (e.g. tier/*, synapse_*). Customer callers receive only tags under the customer_tag/ namespace, with that prefix stripped. Always present; empty array when the caller has no visible tags.

Raw JSON schema

{
  "type": "object",
  "description": "List of support tickets.",
  "properties": {
    "pageToken": {
      "type": "string",
      "description": "Page token, returned by a previous call, to request the next page of results."
    },
    "rowCount": {
      "type": "integer",
      "description": "Tickets rows count",
      "format": "int64"
    },
    "tickets": {
      "type": "array",
      "items": {
        "type": "object",
        "description": "Summary information about a support ticket.",
        "properties": {
          "createTime": {
            "type": "integer",
            "description": "The time when this ticket was created, in milliseconds since the epoch.",
            "format": "int64"
          },
          "id": {
            "type": "integer",
            "description": "Ticket ID (e.g., \"33234\").",
            "format": "int64"
          },
          "is_public": {
            "type": "boolean",
            "description": "Whether the ticket is public."
          },
          "platform": {
            "type": "string",
            "description": "Platform of the ticket.",
            "enum": [
              "doit",
              "google_cloud_platform",
              "amazon_web_services",
              "microsoft_azure"
            ]
          },
          "product": {
            "type": "string",
            "description": "Ticket product."
          },
          "requester": {
            "type": "string",
            "description": "The ticket requester in the form of [email protected]"
          },
          "severity": {
            "type": "string",
            "description": "Ticket severity."
          },
          "status": {
            "type": "string",
            "description": "Ticket status."
          },
          "subject": {
            "type": "string",
            "description": "The subject of the ticket."
          },
          "updateTime": {
            "type": "integer",
            "description": "The time when this ticket was last updated, in milliseconds since the epoch.",
            "format": "int64"
          },
          "urlUI": {
            "type": "string",
            "description": "Link to the report in DoiT console."
          },
          "tags": {
            "type": "array",
            "items": {
              "type": "string"
            },
            "description": "Ticket tags, filtered by caller type. DoiT employee (doer) callers\nreceive the full tag set verbatim, including internal namespaces\n(e.g. `tier/*`, `synapse_*`). Customer callers receive only tags\nunder the `customer_tag/` namespace, with that prefix stripped.\nAlways present; empty array when the caller has no visible tags."
          }
        }
      }
    }
  }
}

Errors

On failure, dci prints a single error message — with a hint when one is available — and exits with a typed code your scripts can branch on. See Errors and exit codes for the full contract.

HTTP status	Exit code	Error code	Meaning
400	30	VALIDATION_ERROR	The arguments or request body were rejected. Review the command's flags and payload.
401	10	AUTHENTICATION_FAILED	Not signed in, or the API token is invalid. Run dci login or check DCI_API_KEY.
403	11	PERMISSION_DENIED	The DoiT user or the active customer context does not have access.
404	20	RESOURCE_NOT_FOUND	The requested resource does not exist. Check the identifier argument.
502, 503	40	API_SERVER_ERROR	The API failed to process the request. Retryable; contact DoiT support if it persists.

Aliases: id-of-tickets