Google Cloud Platform and Maps
Google Cloud Platform (GCP) Terms
1. Google Cloud Data Processing Addendum
The Quote is bound and governed by Google's Data Processing Addendum ("CDPA") that can be found at the following URL: https://cloud.google.com/terms/data-processing-addendum
2. Service Level Agreements
The governing Google Cloud Service Level Agreements for the Quote are located at: https://cloud.google.com/terms/sla/
3. Service Specific Terms
The governing Google Service-specific Terms for the Quote are located at: https://cloud.google.com/terms/service-terms
4. Non-Agency Notice
DoiT and Google are independent contractors and DoiT is not Google's agent or in a joint venture with Google.
5. Google Cloud Acceptable Use Policy
The full Google Cloud Acceptable Use Policy ("AUP") can be found at the following URL: developers.google.com/cloud/terms/aup. Use of the Google Cloud services under the Quote is subject to the AUP.
6. Direct Google Cloud Support Plan
Customer, at its sole discretion, can purchase Google Cloud Support Services to obtain direct access to Google Cloud Technical Support. Customer may select any support tier, and the applicable fee will be added to the Customer's monthly invoice.
7. Partner Led Premium Support
Alternatively, or in addition to a direct Google Support Plan, Customer may purchase Partner Led Premium Support ("PLPS"). If the Customer opts for PLPS, the following shall apply:
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Raising a ticket with DoiT only. Customer shall submit a support request to DoiT, and DoiT will then, accordingly, solve the ticket and/or open support tickets with Google on Customer's behalf. Customer shall not open any ticket directly with Google.
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PLPS minimum subscription. The PLPS subscription will be applied to all Google Cloud Billing Accounts listed above and is subject to a minimum duration of 90 days (the "Minimum Duration"). Changes to the PLPS subscription shall be requested by the Customer via a DoiT support ticket and can only be made once the Minimum Duration has expired. The PLPS fees will stop following a maximum written notice period of thirty (30) days from the DoiT support ticket.
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PLPS fees. The PLPS is charged on top of your Google Cloud services and will be charged at the reflected percentage of the Customer's Monthly Applicable Fees as detailed within the DCI Order Form. For the purposes of this Section, the "Monthly Applicable Fees" shall be defined as any Google Cloud Platform services fees (before any applicable discounts or credits) excluding any Google Marketplace purchases.
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The PLPS fees shall be specifically excluded from the Discount as specified here: https://cloud.google.com/skus/exclusions