SELECT Service Level Objective (SLO) for Support

Technical support for the Solution is available via email ([email protected]) and online chat Monday-Friday between the hours of 9:00 am and 5:00 pm US Eastern Time, excluding US, Canadian, and British holidays. An additional dedicated support option via a shared Slack or Microsoft Teams channel may be offered to Customer, subject to Company's discretion.

Company will respond to all support requests within three (3) business days.