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Transfer Google Workspace subscriptions

If you have a contract for a G Suite or a Google Workspace subscription with DoiT and already have that domain with Google or a different reseller, you are not required to go through the traditional setup process. We will be able to transfer your existing setup over with no downtime.

Retrieve Transfer Token

To transfer your subscription, you need to retrieve your Transfer Token from Google Workspace:

  1. Go to the Retrieve Transfer Token page. Make sure that you sign in as the admin user for your Google Workspace setup.

  2. Agree to the terms and conditions.

  3. Enter the public identifier of DoiT, and then select Confirm Reseller Identifier.

    • US & AU customers: C02dk8ht9

    • EU customers: C03cno21i

  4. Review the terms and conditions, and then select Generate Transfer Token.

  5. Copy the token.

  6. Submit a ticket with the Transfer Token requesting our team complete the transfer. You're be notified once the transfer is complete.

Required information

When submitting your ticket, please provide the following information:

  • Company official name
  • Primary domain for Google Workspace
  • Contact person's full name
  • Contact person's email
  • Contact person's phone #
  • Alternate (non-domain) email for account reset/activations (optional)
  • Current Google Workspace plan
  • Which Google Workspace plan are you upgrading to?
  • Number of Licenses?
  • Payment plan (Flex/Annual)

Transfer Tokens expire 14 days after being generated, if your token expires, sign in again and repeat the steps above.